Customer Service


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JnsBeads
28 Au Pui Wan St
New Territories, Hong Kong

Email Us:
service@jnsbeads.com

Hours:
Monday to Friday
9:00 to 17:00 (Hong Kong Time)

Privacy Statement

JnsBeads undertakes to collect Your Data by means that are: fair, legal, transparent and responsible.

Your privacy on our site is of the utmost importance to us and it is our goal to treat it with complete respect. At JnsBeads, we want to make sure your experience is satisfying & safe. Because we gather certain types of information about our users, we feel you should understand the terms & conditions surrounding the gathering & use of that information.

JnsBeads gathers two types of information. Customer data is gathered for the purpose of processing & fulfilling your online orders. All personal information entered in the process of completing a transaction on this site are transmitted securely. Voluntary data is any data provided voluntarily by you, the user, and is collected in order to more appropriately develop our content to suit your needs. We do not share your information with anyone EVER.

Cookies are pieces of data stored by your Internet browser on your computer’s hard drive. This data allows us to record certain statistics related to your visit such as average time spent, page views and number of visits. Our cookies do not tell us anything related to who you are such as your name or email address. We do our best to provide you a fun and safe experience. If you are concerned about providing any personal information over the internet, please contact us. We are happy to process your order quickly over the phone, or to answer any questions you have.

 

Conditions of Use
All prices shown on jnsbeads.com are based on US Dollars (USD). For customers in some countries, PayPal automatically converts USD amounts to your home currency when you check out. PayPal will show the details to you before committing payments. While we strive to provide 100% accuracy for our prices and item descriptions, errors do occur. If an item with error was purchased, we may contact you and offer cancellation, exchange or discount for the item.

After completing an order you will receive an email confirming the order in about 10 minutes. If for some reasons you do not see this e-mail 15 minutes after placing your order, you may contact us and we will promptly (within about 24 hours) locate your order and send you your order number.

Note that stock and availability shown on this site are provided for your reference only. While we strive to provide the most accurate and timely stock and availability information, availability information may become out of date and may change between the time you added an item to cart and the time your order is received.

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